Privacy Policy —
92c0c0 Platform

92c0c0 ("we", "us", "our", "the Platform") operates the website located at https://92c0c0.cam, an English-language online gambling information and entertainment platform serving users primarily based in Pakistan. We respect your right to privacy and are committed to protecting the personal data you share with us in the course of using this platform.

This Privacy Policy ("Policy") explains what personal data we collect from users ("you", "your") of the 92c0c0 platform, why we collect it, how it is used and stored, the circumstances under which it may be disclosed to third parties, and the rights you hold in relation to your personal data.

By accessing or using the 92c0c0 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, please cease using the platform. This Policy is to be read alongside our Terms & Conditions and Responsible Gambling guidelines.

92c0c0 does not claim, represent or imply compliance with any specific data protection legislation of the Government of Pakistan, the Pakistan Telecommunication Authority (PTA), the State Bank of Pakistan, or any provincial authority. Our data practices are guided by the principles of data minimisation, purpose limitation, accuracy, storage limitation, integrity, confidentiality and accountability.

For the purposes of this Privacy Policy, the following terms carry the meanings set out below:

• "Personal Data" means any information relating to an identified or identifiable natural person — for example, a name, email address, IP address, or transaction record that can be associated with an individual.
• "Processing" means any operation performed on personal data, including collection, recording, organisation, storage, adaptation, retrieval, use, disclosure, deletion or destruction.
• "Data Controller" means 92c0c0 — the entity that determines the purposes and means of processing personal data collected through the platform.
• "Data Processor" means a third-party entity that processes personal data on behalf of 92c0c0 pursuant to a documented instruction (e.g., a hosting provider or analytics vendor).
• "Cookies" means small text files placed on a user's device by a website to store session information, preferences or analytical data.
• "Third-Party Operator" means a licensed gambling operator that may be accessed through or referenced by the 92c0c0 platform, operating under its own independent privacy and data processing policies.
• "KYC Data" means Know Your Customer documentation — including government-issued identification such as CNIC or passport, and proof of address — submitted to satisfy identity verification requirements.

92c0c0 collects personal data through the following means and categories:

92c0c0 processes your personal data only for the specific, legitimate purposes described below. We do not use personal data for purposes incompatible with those for which it was originally collected:

• Account Management: To create, maintain, verify and manage your user account, including processing account updates and responding to account-related enquiries.
• Identity Verification (KYC): To verify your identity and age in compliance with applicable operator KYC requirements before processing withdrawal requests or activating certain account features.
• Transaction Processing: To record, process and confirm deposit and withdrawal transactions, and to maintain an accurate transaction history within your account.
• Platform Security: To detect, investigate and prevent fraudulent, abusive or unauthorised use of the platform, including multiple account registration, bonus abuse and prohibited activity.
• Customer Support: To respond to your enquiries, resolve complaints, and provide assistance through live chat and email support channels.
• Responsible Gambling: To record and honour self-exclusion requests, deposit/loss limit settings and other responsible gambling tools activated on your account.
• Platform Improvement: To analyse anonymised usage patterns to improve the platform's performance, layout and content — particularly as it relates to the needs of Pakistani users.
• Legal Compliance: To comply with any legal obligation to which 92c0c0 is subject, including responding to lawful requests from competent authorities.
• Communications: To send you service-related notifications, including account updates, security alerts and policy change notices. We do not send unsolicited marketing communications without your prior consent.

92c0c0 processes personal data on the following legal grounds, as applicable to each processing activity:

• Contractual Necessity: Processing is necessary for the performance of the agreement between you and 92c0c0 — including account creation, transaction processing, KYC verification and support delivery.
• Legitimate Interests: Processing is necessary for the legitimate interests of 92c0c0 — including platform security, fraud prevention, analytics for service improvement and responsible gambling monitoring — provided such interests are not overridden by your fundamental rights and freedoms.
• Legal Obligation: Processing is required for compliance with applicable legal obligations, including responses to lawful requests from competent authorities and regulatory bodies.
• Consent: Where processing is based on your consent — for example, optional marketing communications or the use of non-essential cookies — you may withdraw that consent at any time without affecting the lawfulness of prior processing.

92c0c0 does not sell, rent or trade your personal data. We may share your personal data with third parties only in the following limited circumstances:

• Service Providers (Data Processors): We engage third-party vendors to provide infrastructure, hosting, analytics, customer support tools and fraud detection services. These vendors process your data on our instruction and are contractually bound to maintain appropriate data security standards.
• Third-Party Operators: Where you choose to engage with a third-party gambling Operator accessible through the 92c0c0 platform, certain data (such as registration data or KYC documentation) may be transmitted to that Operator to facilitate your account setup. The Operator's own privacy policy governs their use of such data independently.
• Legal Authorities: We may disclose personal data to law enforcement agencies, regulatory bodies or courts where we are required to do so by applicable law or in response to a lawful request accompanied by appropriate legal process.
• Business Transfers: In the event of a merger, acquisition or sale of all or substantially all of the assets of 92c0c0, your personal data may be transferred as part of that transaction. You will be notified in advance of any such transfer and the applicable privacy terms.
• Fraud Prevention: We may share relevant data with third-party fraud prevention services or shared industry blacklists for the purpose of detecting and preventing fraudulent account activity, including underage gambling attempts and payment fraud.

92c0c0 uses cookies and similar tracking technologies to provide, maintain and improve the platform experience. The following categories of cookies are used:

• Strictly Necessary Cookies: Required for the platform to function correctly. These include session cookies that maintain your login state during a visit. They cannot be disabled without impairing core platform functionality.
• Performance & Analytics Cookies: Used to collect anonymised information about how users interact with the platform — including pages visited, time spent, and navigation patterns — for the purpose of improving platform performance and content quality.
• Functional Cookies: Used to remember your preferences, such as language settings, and to provide personalised features. These cookies improve the user experience but are not strictly essential.
• Security Cookies: Used to support platform security features, including fraud detection, session integrity and protection against cross-site request forgery (CSRF) attacks.

You may manage or disable non-essential cookies at any time through your browser settings. Disabling cookies may affect the functionality of certain platform features. Note that strictly necessary cookies cannot be disabled without preventing you from using the platform.

92c0c0 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory or contractual obligations. The following retention principles apply:

• Active Accounts: Personal data associated with an active account is retained for the duration of the account's existence and for a defined period following account closure, to satisfy legal obligations and resolve any outstanding disputes.
• Transaction Records: Financial transaction records — including deposit amounts in PKR, withdrawal requests and transaction history — are retained for a minimum period as required by applicable financial record-keeping obligations.
• KYC Documentation: Identity verification documents are retained for the period required to satisfy operator KYC obligations and applicable anti-money laundering (AML) record-keeping requirements.
• Support Communications: Email correspondence and live chat transcripts are retained for a reasonable period to support dispute resolution and service quality review, after which they are deleted or anonymised.
• Responsible Gambling Records: Self-exclusion records and limit settings are retained for the duration of the exclusion period and for a defined period thereafter to prevent inadvertent reactivation.
• Analytics Data: Anonymised usage and analytics data may be retained indefinitely as it cannot be linked back to any individual user.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any individual. You may request earlier deletion of your data subject to the conditions described in Section 10 (Your Rights).

92c0c0 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration or disclosure. These measures include:

• Encryption of data in transit using Transport Layer Security (TLS) protocols to protect communications between your browser and our platform servers;
• Encryption of sensitive personal data at rest, including KYC documentation and account credentials;
• Role-based access controls limiting access to personally identifiable information to authorised personnel with a documented operational need;
• Regular security reviews and vulnerability assessments of the platform infrastructure;
• Incident response procedures to detect, investigate and respond to suspected data security breaches promptly.

Whilst 92c0c0 takes these security obligations seriously, no online platform can guarantee absolute security against all possible threats. You are also responsible for maintaining the security of your own account credentials. You must not share your username or password with any third party, and you should notify us immediately if you suspect unauthorised access to your account.

Subject to applicable law, you hold the following rights in respect of the personal data that 92c0c0 holds about you. To exercise any of these rights, please contact us using the details provided in Section 12.

92c0c0 will respond to all data rights requests within a reasonable period. We may request verification of your identity before processing a rights request to ensure we are disclosing information to the correct individual. Where a request cannot be fulfilled — for example, due to a conflicting legal obligation — we will explain the reason in writing.

92c0c0 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, platform features or other operational requirements. The revised Policy will be published on this page with an updated "Last Updated" date.

Where a material change is made to this Policy — one that substantially affects how we collect, use or share your personal data — we will endeavour to provide reasonable advance notice through a prominent notice on the platform or by email to your registered address.

Your continued use of the 92c0c0 platform following publication of a revised Privacy Policy constitutes your acknowledgment of the updated terms. If you do not accept the revised Policy, you must cease using the platform and may request account closure in accordance with the process described in our Terms & Conditions. Users are encouraged to review this page periodically.

If you wish to exercise any of your data protection rights, have a question about this Privacy Policy, or wish to raise a concern about how 92c0c0 handles your personal data, please contact our support team using the details below. All privacy-related communications are handled in English as the primary language. Urdu language assistance may be available subject to agent availability.

For questions related to the platform's general rules and user obligations, please refer to our Terms & Conditions. For guidance on responsible gambling tools, self-exclusion and deposit limits, please visit our Responsible Gambling page.